43 2023 Integrated Report 01 Our Company and Strategy 02 Our Businesses 03 Our Functions 04 Our Corporate Information SGMK023 Integrated Systems Data Governance Work Processes Data Standards Analytics What does today’s AI and digitalization landscape mean for the engineering, procurement and construction (EPC) industry and Fluor? Fluor has been an early adopter of AI technology. We first began developing an AI capability in 2015 and went public with an announcement of our partnership with IBM Watson in 2018. We started with data standardization and implementation of a suite of integrated project controls and estimating applications to streamline performance, optimize project execution and drive cost and schedule certainty. Our tools and platforms were built to enhance project execution, to provide predictive analytics, monitor project health and identify risks. We have been developing the capabilities of these systems over the last five years. Today, we have 20 years of historical data, over 200 projects completed and 50+ current projects being analyzed as well as 550+ daily users accessing supply chain analytics. When it comes to cyber security, how is Fluor protecting its stakeholders? Fluor operates in four of the five most targeted industries for data theft and cyber attacks. It is incredibly important for us to protect our client and employee data against cyber threats both from a safety and a regulatory standpoint. To mitigate some of these risks, we are deploying new data loss prevention technology, advanced password filtering and additional tools to help us resolve security vulnerabilities more rapidly. These focus areas enabled us to achieve two new security certifications in 2023 and make progress toward completion of ISO 27001 in early 2024, which is required by clients in certain industries. We are also proactively training our engineers on the latest cyber threats and mitigations in industrial control systems design. In doing so, we build cyber security into our projects. This helps clients maintain site operations and ensures the physical safety of on-site personnel, the public and the environment against cyber attacks. We have a leading role working alongside our clients to design and implement security controls and programs to ensure our clients’ data and intellectual property (IP), as well as Fluor’s IP and employee data, remain protected and secure. Q&A with Robert Taylor, Executive Vice President, Chief Information Officer “Artificial intelligence has reset the information technology landscape. Our investment in AI platforms has reduced costs and driven better project management and control.” We are releasing a project portal in 2024 that introduces a standard project operating platform, integrating our latest applications, project dashboards, supplier information and related documentation. It will also drive consistency and security across projects, with role authentication models aligned to employees, joint venture partners, suppliers and clients. What does building a better world mean to you? I have the privilege to serve as the Executive Chair of the global Fluor Cares® program, which has evolved from a basic annual giving campaign in the United States and Canada to a global giving and volunteering platform. The platform allows users to choose from more than 2 million charities in 190 countries. Local societal challenges are supported with empathy and the desire by Fluor employees to make a real difference and, in turn, make the world a better place. DATA-CENTRIC EXECUTION Fluor’s focus on data-centric execution, which we call UnisonSM, forms the foundation of our ability to leverage AI-enabled platforms for project execution and supply chain analytics. As illustrated in the graphic below, these capabilities are underpinned by data standards and standardized work processes.
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